Users Verification

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Shipping and Returning Policy

What is your return policy?

- ALL RETURNS MUST BE IN GOOD CONDITIONS AS THEY WERE SOLD OR YOUR MERCHANDISE WON'T BE ACCEPTED.
- ALL RETURNS MUST BE DONE WITHIN 10 DAYS OF RECEIPT OF MERCHANDISE ACCORDING TO TRACKING NUMBER.
- DEFECTIVE MERCHANDISE WILL BE REPLACED FOR THE SAME STYLE OR WILL BE CREDITED BACK IN THE ACCOUNT. SHIPPING AND HANDLING ARE NOT REFUNDABLE BOTH WAYS.
- NON-DEFECTIVE MERCHANDISE IS SUBJECT TO 20% RESTOCKING FEE FOR ANY REASON. SHIPPING AND HANDLING ARE NOT REFUNDABLE BOTH WAYS.
- PRIVATE LABEL MERCHANDISE SALES ARE FINAL.

Will I be charged for return shipping?

Customer is responsible for shipping charges both ways under all circumstances.

Is the original shipping refundable?

Customer is responsible for shipping charges both ways under all circumstances.

How do I make an exchange?

There are no exchanges. Defective merchandise returned will be replaced for the same item. If the item is no longer available, a credit will be given for the amount in question.

International Order Policy

We are not able to provide destination country tax or duty charge if it is occurred. Please check any restrictions, duties, taxes and any other fees which are collected from your country before you place the order. Angelsny.com will NOT be responsible for any of the above duties and fees.

If the order arrives at your country and any of the following occur: (1) The customer refuses to accept the package. (2) No attempt is made in the country of destination to deliver the package. Angelsny.com reserves the right to abandon the package(s) and WILL NOT BE RESPONSIBLE for any refund.

Order Cancellation

You may cancel your order as long as your order is still in process. Once your order has been shipped, you cannot cancel your order.

Privacy Policy

Your privacy is very important to us at Angels New York U.S, Inc. Wholesale and we are committed to protecting your security. We promise not to disclose any of your personal information to any outside company for marketing or any other purpose without your permission. Angels New York U.S, Inc. Wholesale is fully compliant with all of the relevant consumer and data protection legislation, and will always treat your personal information with complete confidentiality.

Any personal information which is collected during the purchasing process is only used by us to ensure that we can take process and deliver your order, and maintain your account to the highest standard possible.

We also collate statistics about the website traffic, sales and other commercial information which we used to improve our service to you. However, none of this information is on an individual basis.

With a view to understanding our customers better and where you have indicated that you would like us to, we will use the information that we have about your shopping habits to offer you products and services that are likely to interest you. You may opt out of the various uses of your personal information at any time, even if you have previously given you consent to use it.